Privacy Policy

EA. CHILDCARE SERVICES LTD ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our childcare services.

We take your privacy seriously and have implemented measures designed to protect your personal information. By accessing our website or using our services, you consent to the practices described in this policy.

We may collect several types of information from and about users of our website and services:

Personal Information

• Contact information (name, email address, phone number, postal address)
• Child information (name, age, medical information, dietary requirements)
• Emergency contact details
• Payment information
• Service preferences and requirements
• Communication records between you and us

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns. This includes:

• IP address and browser type
• Device type and operating system
• Pages you visit on our website
• Time and date of your visit
• Time spent on pages
• Referring website addresses

Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

We use the information we collect for various purposes, including:

We will only retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

We may share your personal information in certain situations and with specific third parties, including:

Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, and customer service.

Legal Requirements

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena.

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

With Your Consent

We may disclose your personal information for any other purpose with your consent. For example, we may share your information with other childcare providers if you request a referral.

Depending on your location, you may have certain rights regarding your personal information. These may include:

GDPR Compliance

For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). This means:

• We process your data lawfully, fairly, and transparently
• We collect data for specified, explicit, and legitimate purposes
• We limit data collection to what is necessary
• We ensure data accuracy and keep it up to date
• We store data only as long as necessary
• We process data securely and protect against unauthorized access

California Privacy Rights (CCPA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). These include:

• The right to know what personal information we collect about you
• The right to know whether your personal information is sold or disclosed and to whom
• The right to say no to the sale of your personal information
• The right to access your personal information
• The right to request deletion of your personal information
• The right to equal service and price, even if you exercise your privacy rights

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

As a childcare service provider, we collect information about children with the consent of their parents or guardians. We take special care to protect the privacy of children under the age of 13.

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13 through our website. If you are under 13, please do not provide any information on this website.

If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13 without parental consent, please contact us immediately.

For our childcare services, we collect information about children only with the explicit consent of their parents or guardians. This information is used solely for the purpose of providing our childcare services and ensuring the safety and well-being of the children in our care.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

Our security measures include:

• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication procedures
• Staff training on data protection
• Physical security measures for our premises
• Regular backups and disaster recovery planning

Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk. You should only access our services within a secure environment.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If we make material changes to this policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website.

If you have any questions about this Privacy Policy, your personal data, or if you would like to exercise any of your data protection rights, please contact us:

For UK residents, you also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.

Visit ICO website